Here is some essential information and tips every customer should know about renting a vehicle
Car Rental Guides and Resources
Car Rental Resources
Traveler's Guides
Car Rental Resources
Traveler's Guides
FAQs
Can I use a debit card?
Yes. Most independent and privately owned car rental companies will accept debit cards but the deposit amount may vary.
Can I use a pre-paid card?
Yes. But independent car rental companies treat them as cash deposit or ask you to withdraw cash from the bank and use the cash as deposit. The refund time for these cards can sometimes take weeks.
Can I use someone else's credit card?
Yes. Some independently and private owned car rental companies allow third party credit card authorization. You may have to fill out a faxed form or email to verify cardholders authorization for use of the credit card.
Can my car insurance pay you directly?
Sometimes car rental companies have direct payment accounts with insurance companies. It is not difficult to have a car rental company call the insurance adjust and set up the payment.
May I drive out of state?
Some car rental companies allow out of state driving. This will depend largely on their insurance policy state to state coverage.
Do I get unlimited mileage?
Sometimes. It all depends on each individual car rental company. Usually the bigger the company, the higher the chance of unlimited mileage. Many independently owned car companies have limitations on their mileage but are always negotiable and reasonable.
If I cancel my reservation with another company do I have to pay?
No. You should be refunded in full if you cancel your reservation with a car rental company. Sometimes there is a fee if you cancel within a specified time, but if you don’t rent, they cant collect.
Do I have an additional deposit fee to rent in addition to the fee?
Most car rental companies require a deposit in addition to the car rental fee. Deposits vary from $0 to $1000 depending on the circumstances and company policy. The average is between $200 to $350.
Do I have to buy insurance?
Purchasing coverage is not mandatory. It is offered at the counter and sometimes on the booking websites. It is always best to check with your insurance carrier first to see if your personal insurance covers you for rentals.
What insurance is offered?
Most car rental companies offer the following:
I. CDW/CDW: A damage waiver to cover the rental car
II. Liability: To cover the damages to third party
III.Personal accident : To cover injuries to yourself and passengers
IV. Personal effects : To cover belongings + personal property in vehicle
V. Supplemental liability: Excess coverage to your existing liability insurance limits.
Does my credit card cover my insurance?
Some credit cards offer collision coverage for damages to the rental car if their credit card is used at the time of rental. However, the claims and payment for damages is limited and long delayed in most cases. Fees such as (tow/storage/loss of use) are usually not covered and may come out of your own pocket expense.
Can I add additional drivers?
Do I need to go through a credit check?
Do I need to show itinerary or proven flight vouchers?
When renting a car with cash only, some independently owned car rental companies require return flight tickets, itinerary, and sometimes your passport.
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